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DOWNTOWN STRATFORD BUSINESS IMPROVEMENT AREA DIGITAL DOWNTOWN DOLLARS – DESIGN, SET-UP, IMPLEMENTATION AND TRAINING
Request for Proposal Reference: RFP-2023-1
Closing Date: 2:00:00 p.m., Friday, September 8, 2023
1. Purpose
The Downtown Stratford Business Improvement Area (DTSBIA) is seeking proposals from qualified Proponents for the design, set-up, implementation, and training for a new digital downtown dollar (gift card) program.
2. Objectives
To create and launch a digital gift card solution to replace the current Downtown Dollars program, within a budget of $15,000. This project is to be suitable for all interested businesses within our tax levied boundaries to sign-up and be trained before the launch of the live gift cards.
Questions – if a Proponent needs to address any discrepancies, errors and/or omissions in the Bid Document, or if they are in doubt as to any part thereof, they shall submit questions in writing through the General Manager email address included in the Request for Quotes document.
The deadline to submit questions is 2:00 P.M., Wednesday, August 28, 2023. Responses to any questions shall be posted on this page in a timely manner on this page.
RFQ Questions from Proponents & Answers from the BIA
1 | How many businesses participating in the program? | 189 |
2 | Regarding the sales of $110,000 in 2022, what is the proportion of sales to citizens and that to employers? | 75% sold to General Public / 25% in Corporate orders |
3 | Number of gift cards by denomination (2022): | 400 |
4 | Addenda B – Question 15: Can you clarified the question? | Please share how the holder of your gift card redeems it. |
5 | Addenda B – Question 22. What do you mean by: What collateral assets are provided prepaid? | As listed in question 22 – POP materials, etc. |
6 | Addenda B – Question 31: We need more information to assess this issue. In the past, we help a client to manage the transition from a paper program to our card. | Elaborate on what you did to help your client to make the transition. |
7 | RFP (6.3) indicates that the closing date is the July 21, 2023. Can you confirm that we must provide all documents before September 8th? | Yes – the date in 6.3 is incorrect – closing is September 8, 2023. |
8 | We have transcribed the questions from the RFP into an excel document to facilitate the reading of the questions/answers. Are Excel files accepted? | Yes, Excel files are acceptable. |
9 | What is the average purchase of i) consumers, ii) employers? | i) $100-$200 ii) $500-$1,000 |