Snow and Ice Removal - Sidewalks and Buildings

Know your Responsibilities as a Business Downtown


ICE and SNOW Removal from Sidewalks

The owner or occupant of every occupied building and the owner of every unoccupied building or vacant land required under section 5.1 of this By-law to clear away and remove all snow and ice from the sidewalks shall do so: 

a) before 10:00 a.m. on every day in the year, except Holidays as defined in the Retail Business Holidays Act and Sundays; and thereafter, 

b) by monitoring sidewalk conditions between 10:00 a.m. and 6:00 p.m. on every day in the year, except Holidays as defined in the Retail Business Holidays Act, and Sundays, and to continue to keep the sidewalks cleared of snow and ice at all times. 

The owner or occupant of every occupied building and the owner of every unoccupied building or vacant land required under section 5.1 of this By-law to clear away and remove all snow and ice from the sidewalks shall deposit such snow and ice at the edge of the street immediately adjacent to the curb, in such a way so as to not obstruct the traveled portion of the street or access to any fire hydrant.  

Private Snow Removal For Hire

  1. Jeremy Slater

Slaterscapes Landscaping

519-274-0476

[email protected]

2. Brent Robinson

Top Trimming Landscaping & Maintenance

519-301-2421

[email protected]

3. Ange Chisholm

[email protected]

Text inquiries to 519-949-3288 or by email.

4. Craig and Bryan Jezard

B&C Custom Landscaping

226-921-1484

[email protected]

ICE and SNOW Removal from Roofs and Eaves

The owner or occupant of every occupied building and the owner of every unoccupied building or vacant land, where the roof or eaves abut or overhang the street or sidewalk upon the street or where the roof slopes towards a sidewalk on a street in front of, along side of, or at the rear of such building so that the snow, icicles or ice may fall from such roof, is required under section 6.1 of this By-law to clear away and remove all snow, icicles and ice from roofs and eaves shall continue to monitor the accumulation of snow, icicles and ice and arrange for removal as required for the safety of persons passing. 

All businesses shall whenever snow, icicles or ice accumulates on the roof or eaves, remove
the same before 10:00 a.m. on every day in the year, except Holidays as defined
in the Retail Business Holidays Act and Sundays, and in a manner showing due
care and precaution for the safety of persons passing. 

For the Full City Bylaw click HERE

Downtown Snow Bank Removal

Snow Removal in the Core is initiated when the average height of banks reach .6 metres. There is a sequence on how this is conducted for safety. The following list breaks down the sequence on how the City removes snow from the streets. It should be noted that this list may not be completed seamlessly because the blower operation may need to continue beyond the core streets on Ontario, Erie and Huron before completing Core streets.

  1. Wellington and Marketplace
  2. Ontario, Erie and Downie Street
  3. Other core streets with on-street parking
  4. Core streets without on-street parking

The City attempts to accomplish this within 48 hours of a snow event.

Please see more information in the Guide to Snow Removal in the city centre.

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